Greenridge Privacy Policy

October 13, 2006

At Greenridge we recognize that privacy is important. This Policy applies to all of the products, service and websites offered by Greenridge Business Systems.

If you have any questions about this Policy, please feel free to contact us through our website or write to us at Privacy, c/o Greenridge Business Systems, Suite 400 - 10 Fort St. Winnipeg, MB, R3C 1C4

Information we collect and how we use it:

We offer a number of services that do not require you to register for an account or provide any personal information to us, such as viewing this website. In order to provide our full range of services, we may collect the following types of information:

• Information you provide – When you make an entry on our support form, we ask you for personal information (such as your name, email address). We may combine the information you submit with information in our customer database to provide you with a better experience and to improve quality of our service.
  
• Cookies – When you visit Greenridge, we send one or more cookies – a small file containing a string of characters – to your computer that uniquely identifies your browser. We use cookies to improve the quality of our service by storing user preferences and tracking user trends, such as how people navigate our website. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some Greenridge features and services may not function properly if your cookies are disabled.
  
• User communications - When you send email or other communication to Greenridge, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
  
• Other sites - This Privacy Policy applies to web sites and services that are owned and operated by Greenridge Business Systems. We do not exercise control over the sites that we may link to or reference from time to time. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

Greenridge only processes personal information for the following specific purposes:

• Providing our products and services to users, including the display of customized content;
• Auditing, research and analysis in order to maintain, protect and improve our services;
• Ensuring the technical functioning of our network; and
• Developing new services.
   

Information sharing

Greenridge only shares personal information with other companies or individuals outside of Greenridge in the following limited circumstances:

• We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
• We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) detect, prevent, or otherwise address fraud, security or technical issues, or (c) protect against imminent harm to the rights, property or safety of Greenridge, its users or the public as required or permitted by law.

Please contact us at the address below for any additional questions about the management or use of personal data.

Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

We restrict access to personal information to Greenridge employees, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Data integrity

Greenridge processes personal information only for the purposes for which it was collected and in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

Enforcement

Greenridge regularly reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or Greenridge's treatment of personal information by contacting us through this web site or by writing to us at Privacy, c/o Greenridge Business Systems, Suite 400 - 10 Fort St. Winnipeg, MB, R3C 1C4, Canada. When we receive formal written complaints at this address, it is Greenridge's policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Greenridge and an individual.

Changes to this policy

Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice. Each version of this Policy will be identified at the top of the page by its effective date, and we will also keep prior versions of this privacy policy in an archive for your review.

If you have any additional questions or concerns about this Policy, please feel free to contact us any time through this web site or at Privacy c/o Greenridge Business Systems, Suite 400 - 10 Fort St. Winnipeg, MB, R3C 1C4, Canada